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AZDOME GPS Player User Guide For Windows and Mac

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Post time 10-10-2019 23:39:39  | Show all posts | Read mode
You can use our AZDOME GPS Player from our website for free to view the google maps.

1. Please download the latest AZDOME Player installation file and install it on your computer.
AZDOME GPS Player For Windows 64 Bit

AZDOME GPS Player For Windows 32 Bit

AZDOME GPS Player For Mac

2. Install the AZDOME Player in your computer. (Note: Please close or ignore the prompt of the anti-virus software, we confirm that it will not bring any security impact to your computer.)

3. Click File-Open to choose the folder which you want to play, click to start play. (Note that you can only select a folder to play.)
Or you can drag the file directly to the player. You can get the GPS information on the player.



If the google Map can't be normally loaded by GPS Player, please try the following operations:
1. Run GPS Player as the administrator(right click on the GPS Player, then choose running as the Administrator)
2. Upgrade the Internet Explorer to IE 10 or above
4. Try to switch to Openstreet Maps or Google Maps.
4. If the GPS player still can't work, please email customer care service@azdome.hk



Q1:Why dash cam can't get the GPS signal (GPS indicator keeps red)?
A:
The Red flashing satellite icon on the screen indicates that the camera is looking for a GPS signal.
Once this turned Green, it means it now has a GPS signal lock. Therefore, the driving speed and GPS coordinates will be recorded with each video file and it may be stamped based on your stamp settings.

Please NOTE that GPS is designed to work only when you are in your car and driving.
You will NOT get a GPS signal inside your home. So please wait until you go to your car and until you get a GPS signal.

Once it's acquired, you should get a steady signal unless if you are in the dens area of downtown or driving underground, etc. Then you will lose GPS signal.
If you are on the open road, then you should get a strong signal and should have GPS automatically.

Q2: GPS Information is not showing up on the recordings, how to fix it?
A:
1. Please refer to Q1 firstly.
2. If all of the above conditions are met and GPS doesn't work, please send us some of the video recordings without the speed stamp, along with their GPS files (To get them, turn off the dashcam --> take out the SD card --> connect it to your computer using the Micro SD card reader --> open the Micro SD card drive)
* You might not be able to send the recordings via email because of the large size of the recordings. We recommend uploading them and their GPS files on your online drive (Dropbox, Google Drive, etc.) and sending us the link instead.

Q3: How do I reset it/ change the time on my camera ?
A:
To ALWAYS have correct DATE & TIME, Please do NOT set the date and time manually from the camera's system settings. Instead, all you have to do is set the correct GMT Value based on your location under the TIME ZONE SETTING by going into the camera's system settings.

You do NOT need to change that every time. Just twice a year, when daylight savings time begins and ends.

Once you set it to the correct GMT, the camera will remember your settings. Even after it restarts and will always show you the correct date and time.

Please NOTE that you may not get the correct date and time right away if you are trying this inside your home. Because you will NOT get a GPS signal inside your home. So please wait until you go to your car and until you get a GPS signal. Once you get a GPS signal, you will always have the correct date and time every time.


We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (service@azdome.hk) if you need further assistance from us.

Source: Update FIRMWARE For AZDOME M550 Dash Cam
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Source: Update FIRMWARE For AZDOME M01 Pro Dash Cam
Source: Using WiFi Feature For AZDOME M550 Dash Cam
Source: Using WiFi Feature Of AZDOME M17 Dash Cam

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