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Dear Customer,
Thank you for choosing our product! We have noticed that some customers have experienced malfunctions in their dashcams due to downloading or installing the wrong firmware. To avoid unnecessary losses, please be sure to check the device model and firmware version number carefully to ensure they match exactly. If you are not sure which firmware to download, please contact after-sales support immediately and we will assist you in resolving the issue.
Since the dashcam GS63H of different batches adapts different materials, please refer to the article below first, download corresponding firmware according to the current firmware version on your dashcam.
There are twelve latest firmware version :
1. GS63H-380E-201226AZD
2. GS63H-380E-220729AZDZI
3. GS63H-380E-220805AZDZIST
4. GS63H-380E-190817AZD
5. GS63H-380E-170815AZF
6. GS63H-380E-171220AZF
7. GS63H-380E-170815ZXF
8. AZDOME-GS63H Pro V0.0.8-20240423ZI
9. AZDOME-GS63H Pro V0.0.4-20240428ZIB
10. AZDOME-GS63H Pro V1.0.0-240529ZIA
11. AZDOME-GS63H Pro V0.0.6-20240313ZI
12. AZDOME-GS63H Pro V2.0.0-250402ZIA
NOTE:
*If download the wrong firmware to update, the dash cam screen will go white or striped. You can update the original firmware to solve it.
*Please backup the important files because updating will delete all files.
1.Formet Micro-SD card
You can do this by going into the camera's system settings. (Please NOTE: Make sure to backup your recordings if you need them before formatting the Micro-SD card)
2.Check the Current Firmware Version
Go to system settings and select the Version, please remember it.
3.Download the Latest Firmware
If your current firmware version is
GS63H-380E-190118AZD
GS63H-380E-190717AZD
GS63H-380E-190911AZD
GS63H-380E-191028AZD
GS63H-380E-200629AZD
GS63H-380E-200801AZD
GS63H-380E-201007AZD
Please MUST download by clicking GS63H-380E-201226AZD
========================================================================
If your current firmware version is
GS63H-380E-210804AZDZI
GS63H-380E-210928AZDZI
GS63H-380E-211120AZDZI
GS63H-380E-211215AZDZI
Please MUST download by clicking GS63H-380E-220729AZDZI
========================================================================
If your current firmware version is
GS63H-380E-211014AZDZIST
GS63H-380E-211130AZDZIST
GS63H-380E-211222AZDZIST
GS63H-380E-220307AZDZIST
GS63H-380E-220414AZDZIST
GS63H-380E-220720AZDZIST
Please MUST download by clicking GS63H-380E-220805AZDZIST
========================================================================
If your current firmware version is
GS63H-380E-211014AZDZIST
GS63H-380E-170708AZF
GS63H-380E-170720AZF
Please MUST download by clicking GS63H-380E-171220AZF
========================================================================
If your current firmware version is
AZDOME-GS63H Pro V0.0.6-20240313ZI
WHAT IS NEW
Please MUST download by clicking AZDOME-GS63H Pro V0.0.6-20240313ZI
========================================================================
If your current firmware version is
AZDOME-GS63H Pro V0.0.4-20231109ZI
WHAT IS NEW
Please MUST download by clicking AZDOME-GS63H Pro V0.0.4-20240428ZIB
========================================================================
If your current firmware version is
AZDOME-GS63H Pro V0.0.8-20240423ZI
WHAT IS NEW
Please MUST download by clicking AZDOME-GS63H Pro V0.0.8-20240423ZI
========================================================================
If your current firmware version is
AZDOME-GS63H Pro V1.0.0-240529ZIA
WHAT IS NEW
Please MUST download by clicking AZDOME-GS63H Pro V1.0.0-240529ZIA
========================================================================
If your current firmware version is
AZDOME-GS63H Pro V2.0.0-240816ZIA
AZDOME-GS63H Pro V2.0.0-240827ZIA
WHAT IS NEW
Please MUST download by clicking AZDOME-GS63H Pro V2.0.0-250402ZIA
========================================================================
4.Copy the Firmware to Micro-SD card
Please insert the Micro-SD card to your laptop directly if you have the Micro-SD card slot and Micro-SD-adapter so you can access the Micro-SD card and copy the firmware file named "FW*****.bin" to it.
NOTE
-Do NOT create any new folder on the Micro-SD card to save the firmware file. Simply copy and paste the file directly to the Micro-SD card.
-Please make sure that the firmware's file name doesn't get changed. Otherwise, the camera will NOT recognize the firmware update.
5.Insert the MicroSD card into Dashcam
Now keep the camera plugged into the power and turned off dashcam. Then, Insert the Micro-SD card with the latest firmware file into the camera.
6.Power on & Updating
Press the POWER button once. This will start the firmware update process. You should see the blinking RED & GREEN LED on top left corner which means your GS63H dash camera is updating the new firmware. Once the firmware is updated, the camera will turn ON automatically.
NOTE:
-you will NOT see any activity on the display of the camera. It will stay blank during the firmware update.The firmware update may take up to about 1 minute.
-Make sure the POWER does NOT get disconnected while the firmware is being updated.
7.Format Micro-SD card
Please go to system setting menu, there is a function named “Format” in the last menu, select OK.
Must FORMAT the Micro-SD card after updating, otherwise, the dashcam will update again when the next power-on.
8.Check the Latest Firmware Version
Power on the dashcam again and check the latest firmware version by going into the camera’s System Settings → Version.
Now you have Upgrade your dash camera's firmware successfully.
Thanks for stopping by!
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (service@azdomevip.com) if you need further assistance from us.
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Source: How to edit video files on AZDOME APP
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