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Dear Customer,
There are two firmware for PG02S dash cam from different batches, please check the firmware version in your dash cam first, then download the right latest firmware to update.
NOTE:
-If download the wrong firmware to update, the dash cam screen will go white or striped. You can update the original firmware to solve it.
-Please backup the important files because updating will delete all files.
PG02S-USA LATEST FIRMWARE VERSION: AZDOME-PG02S-US20210520LE
If you have firmware already installed as above dates version, then you have the latest firmware. If you have older firmware and need to get the latest firmware update file.
Please make sure to read all the directions before starting to update the firmware and then follow the directions exactly as stated below.
1.Formet Micro-SD card
Please format memory card in your laptop at format [FAT32]. (Please NOTE: Make sure to backup your recordings if you need them before formatting the Micro-SD card)
2.Download the Latest Firmware
If your current firmware version is AZDOME-PG02S-US20210520LE
Please download firmware file in your laptop by clicking on AZDOME-PG02S-US20210520LE
3.Copy the firmware to Micro-SD Card
Please insert the Micro-SD card to your laptop directly if you have the Micro-SD card slot and Micro-SD-adapter so you can access the Micro-SD card and copy the firmware file named "FW96565A.bin" to it.
NOTE:
-Do NOT create any new folder on the Micro-SD card to save the firmware file. Simply copy and paste the file directly to the Micro-SD card.
-Please make sure that the firmware's file name doesn't get changed. Otherwise, the camera will NOT recognize the firmware update.
4.Insert the MicroSD card into Dashcam
Now keep the camera plugged into the power and turned off dashcam. Then, Insert the Micro-SD card with the latest firmware file into the camera.
5.Power on the Dashcam
Press the POWER button once. This will start the firmware update process. You will NOT see any activity on the display of the camera. It will stay blank during the firmware update for about 1 minute. Once the firmware is updated, the camera will turn ON automatically.
NOTE:
-Make sure the POWER does NOT get disconnected while the firmware is being updated.
6.Format Micro-SD Card
You must delete the firmware file by FORMAT the Micro-SD card after updating, otherwise the dash cam will update again when next power on.
7.Check the Latest Firmware Version
Power on the dashcam again and check the latest firmware version by going into dashcam Settings → Firmware Version → AZDOME-PG02S-US20210520LE
Now you have Upgrade your dash camera's firmware successfully.
Thanks for stopping by!
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (service@azdome.hk) if you need further assistance from us.
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