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If the dash cam show "Memory Error" or "Please Insert Micro SD Card", please follow the steps to do:
1. Inserting Micro SD card and power on your GS63H dash cam.
2. Press "M" button twice, you will get into Dashcam System Settings, the image as below:
3. Then press down button "v" and you will see the below image：
4. Please select "Format" to operate.
5. Format done, and power on you dash cam again to check if it work.
About Micro-SD Card
Note that we recommend using SAMSUNG microSD cards for optimal performance.
The reason is that dashcam's put micro SD cards under higher stress than most electronic products such as action cameras or DSLR's due to their constant loop recording. We test our cards extensively before selecting them for inclusion in our products, to make sure that their performance is good and degrades as little as possible over time.
Using other micro SD cards can affect dashcam's performance and in some cases, force the dashcam to reboot randomly during recording. Although the basic requirement of the micro SD cards for AZDOME dashcam's is Class 10 or U3 and that the SD card should be formatted [Windows] or MS-DOS (FAT) [Mac OS], we cannot guarantee the perfect performance of cards from other manufacturers, as even cards with same specifications may vary from batch to batch.
Thanks for stopping by!
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (service@azdome.hk) if you need further assistance from us.
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