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Dear Customer,
Since the dashcam PG16 of different batches adapts different materials, please refer to the article below first, MUST download corresponding firmware according to the current firmware version on your dashcam.
There are three batches of latest firmware version :
1. PG16-7A20E-210618AZQE
2. PG16-7A20E-220117AZVI
3. PG16-7A20E-220421AZVI8
If you already have the latest firmware version, but need to solve some unsure problems by updating firmware, please go on reading the text.
1.Formet Micro-SD card
Please format the Miro-SD card in dashcam : "System Settings" → "Format Micro SD Card".
(Please NOTE: Make sure to backup your recordings if you need them before formatting the Micro-SD card)
2.Download the Latest Firmware
Please write down the current firmware version of PG16, then download the corresponding latest firmware.
If your current firmware version is PG16-7A20E-210618AZQE
Please download firmware file in your laptop by clicking on PG16-7A20E-210618AZQE
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If your current firmware version is PG16-7A20E-220117AZVI
Please download firmware file in your laptop by clicking on PG16-7A20E-220117AZVI
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If your current firmware version is PG16-7A20E-220421AZVI8
Please download firmware file in your laptop by clicking on PG16-7A20E-220421AZVI8
3.Copy the Firmware File to the Micro-SD Card
Please insert the Micro-SD card to your laptop directly if you have the Micro-SD card slot and Micro-SD-adapter so you can access the Micro-SD card and copy the firmware file named "SD_CarDV.bin" to it.
NOTE
-Do NOT create any new folder on the Micro-SD card to save the firmware file. Simply copy and paste the file directly to the Micro-SD card.
-Please make sure that the firmware's file name doesn't get changed. Otherwise, the camera will NOT recognize the firmware update.
4.Insert the MicroSD card into Dashcam
Now keep the camera plugged into the power and turned off dashcam. Then, Insert the Micro-SD card with the latest firmware file into the camera.
5.Power on the Dashcam
Press and hold the POWER button for 2 seconds. This will start the firmware update process.
You should see the words "Read File" "Write Firmware" "Write done"on the screen, then dashcam will power OFF automatically when updating successfully.
NOTE
-Make sure the POWER does NOT get disconnected while the firmware is being updated.
-Once the firmware is updated, the camera will turn OFF automatically.
6.Check the Latest Firmware Version
Power on the dashcam again and check the latest firmware version by going into the "System Settings" → "Firmware Version" → PG16-*****-**********.
Now you have Upgrade your dash camera's firmware successfully.
Thanks for stopping by!
We love hearing from our customers, and we'd love to get your feedback to further improve your experience with us. Let us know how we're doing, or contact our support team (service@azdome.hk) if you need further assistance from us.
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