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[PG02] In Reversering the image appears flattened

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Post At  2019-11-15 00:45:25  | Show all posts | Read mode
Edited by SomGio at 2019-11-15 00:45

In Reversering, the image appears flattened altering dimensions and distances.

This is a photo of normal rear view

https://imgur.com/IA1maa9

and this with reverse gear.

https://imgur.com/na7NMbp

How can I solve the problem?
Thanks in advance.
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Post time 2019-11-15 10:59:06  | Show all posts
Dear SomGio,

This is Jadyen from AZDOME Customer Service, I would be assisting you today regarding your problem.
1.Could u please tell me ur Order Number of Amazon/eBay/AliExpress/Wish so that we can provide further service ?
2.We suggest that update to the latest version firmware, please follow the steps in the website to do
http://forum.azdome.hk/thread-732-1-1.html
If still doesn't work, please send e-mail to service@azdome.hk with your order number, our support team will help you out.
Have a nice day~
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Post time 2019-11-15 18:37:50  | Show all posts
Edited by SomGio at 2019-11-15 18:43

Hello Jadyen,
the amazon order is # 406-5028568-8072366.
This afternoon I will verify the firmwire version.
However I didn't understand how to update it on the dashcam after downloading it.
Thank you for your attention.
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Post time 2019-11-16 17:34:38  | Show all posts
Hello SomGio,

Please tell me your firmware version, i will send you the latest right firmware version download website link.

===============================UPDATE FIRMWARE METHOD=================================
1.Please copy the firmware (.bin) file to your SD card
2.Power off the dash cam PG02, insert the SD card into the dash cam
3.Please power on the dash cam, the dash cam screen will show “Read File” “Write File”, then dash cam will power off
4.Please power on the dash cam again and Format SD card in dash cam.
5.Check if you update successfully by confirming FW version.


Note:You can also follow th video to update:
https://youtu.be/EzhqE8wCVbA

Thanks.
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