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[General] How to Judge AZDOME JF68 Hub is Suitable for Your Laptop or Not

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Post At  2019-10-18 13:49:06  | Show all posts | Read mode
Determine whether JF68 Hub is suitable for your laptop according to the Port USB-C

Generally, the USB-C port in your laptop is design to
1. USB Power Delivery – Up to 100W of bi-directional power delivery
2. Data transfer – Transmission rates up to 10Gbps
3. Video Output – DisplayPort Alternate Mode (DP Alt Mode), which allows a USB-C equipped computer to connect directly to an external display or monitor so that to simulate the image or extend the desk.

However, the USB-C port of some laptops isn't equipped with all 3 functions as above. Before ordering AZDOME JF68 USB-C Adapter, it’s important to make sure the functional attributes of USB-C Female port on your laptop. If the USB-C port doesn’t support Video Output, then JF68 USB-C Adapter can’t work as your expectation.

For Apple Mac
ONLY the Mac equipped with Thunderbolt 3 (USB-C) port    can support all 3 functions [Power Delivery] + [Data transfer]+ [DP Alt Mode], which is totally compatible with AZDOME JF68 USB-C Adapter.
If you don’t know whether your Mac has Thunderbolt 3 (USB-C) port, please click on https://support.apple.com/en-us/HT207443


For Windows Laptop
1. You could identify icons next to the USB-C port on your laptop. These icons represent which functions the USB-C port supports(as below).
12.jpg

2. If there’s no icon next to the USB-C port on your laptop, please visit the official website of your laptop to confirm whether the USB-C port of your laptop supports video output function.
Some websites listed, hope these will help you:
Acer:https://www.acer.com/ac/en/US/content/service-contact
ASUS:https://www.asus.com/support/
Dell:https://www.dell.com/support/home/us/en/04/?lwp=rt
HP:https://support.hp.com/us-en
Lenovo:https://pcsupport.lenovo.com/us/en

If you still can't figure out, please contact us service@azdome.hk
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