Return to list New

[Product Discussion] G63h see only backlight

[Copy link]

1

Threads

2

Posts

13

Credits

Novice

Rank: 1

Credits
13
Post At  2018-9-28 00:56:53  | Show all posts | Read mode
2 days ago suddenly my G63H  went blank, what i mean is the screen is white  i dont see the camera  images  but when i push the buttons i heard sounds and also the recordings are fine but i only see a white screen   i thied to push the reset   reinstall en format the sd card   nothing works.
problem now is that i cannot  see the menu  onscreen display   i see online 1 guy has alsmost the same  he still got camera footage  but i only see a white screen when switching it on .
also i didnt see the logo when booting it up
Share to:
Reply

Use magic Report

26

Threads

72

Posts

493

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
493
Post time 2018-9-28 09:54:07  | Show all posts
Hi,

Where you buy the gs63h?
Share to:
Reply

Use magic Report

1

Threads

2

Posts

13

Credits

Novice

Rank: 1

Credits
13
Post time 2018-9-29 04:57:28  | Show all posts
i bought it from aliexpress   Store No.3042038   it said its a offical store   and i already contact them and they said to do a new firmware update.

I just did but nothing happened .

I still have the same  no image only backlight    button reacts  i heard sounds  and it record the video and pics   but i cannot see the  setting menu
https://youtu.be/HjM6t0Av46Q
Share to:
Reply

Use magic Report

26

Threads

72

Posts

493

Credits

Administrator

Rank: 9Rank: 9Rank: 9

Credits
493
Post time 2018-9-29 10:20:04  | Show all posts
overkillah replied at 2018-9-29 04:57
i bought it from aliexpress   Store No.3042038   it said its a offical store   and i already contact ...

Please provide the order number, customer service will contact you.  
Share to:
Reply

Use magic Report

Reply post

You have to log in before you can reply Login | Register

Points Rules

Quick Reply To Top Return to the list